Support for your

Washing Machine

Washing Machine

< 25 % when drum full

< 25 % load is shown on the display of the washing machine when the drum is full. The load is displayed in %. The minimum value it can show is < 25 %.

There was laundry inside the drum when the washing machine was switched off. This has shifted the zero point.

Reset the zero point; see operating instructions.

To avoid shifting the zero point in future:

  • Switch on the washing machine before filling the drum.

  • Switch on the washing machine before emptying the drum.

  • Completely empty the drum at the end of the programme.

  • Do not add water via the detergent drawer.

Everything that fits your appliance

View spare parts, accessories, and cleaning products for your model in My Appliances, as well as operating instructions and installation guides

Go to My Appliances
customerAssistanceLinkToApplianceSupportTitle
Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us